5 ways social robots can change post-COVID tourism | Furhat Robotics

A few months into the COVID-19 pandemic, with closed borders and holiday plans revised into staycations, it is painfully evident that the tourism sector has been severely affected by the crisis. Global tourism has previously been on the rise, with close to 1.5 billion tourist arrivals in 2019, and although the drop in 2020 is thankfully believed to be temporary it is clear that travelling and tourism will look different in the post-pandemic world. Can social robots be part of the solution?

Due to the pandemic, there is an estimated 850 million — 1.1 billion losses of international tourist arrivals.

1. Immersive characters

2. Language and culture learning

3. Storytelling

4. Customer service & FAQ

5. Interactively guide visitors to hidden gems & local businesses

So, what would this look like?

Why the tourism industry needs to innovate

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Furhat Robotics is a Stockholm-based startup building the world’s most advanced social robotics platform. Visit us at www.furhatrobotics.com.